Returns & Refund Policy
At AMMOUSA BEER, we strive to ensure our customers are satisfied with their purchase. According to EU regulations, you have the right to return your products within 14 days of delivery.
1. Return Conditions
You have 14 days from the day you receive your order to request a return.
To be eligible for a return, the items must be in the same condition that you received them, unopened, and in their original packaging.
Due to the nature of our products (perishable goods/food and beverages), returns can only be accepted if the product is defective or damaged during transit.
2. Return Process
To initiate a return, please contact us at info@ammousabeer.gr with your order number and details about the product you would like to return.
Return shipping costs are free of charge for defective or damaged products.
3. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Contact Us For any questions regarding our Returns Policy, please contact us at: Email: info@ammousabeer.gr Phone: +30 2610320423
